If you would like to ask a question or make a comment on your experience of using Popcorn Home shopping, please contact us through one of the methods below.

Our dedicated staff are happy to help you with any query you have.

The easiest way is by filling out the online form below or by emailing our team customerservices@popcorn-uk.com

Alternatively:

By telephone  | Call our Customer Service team on 0844 3577829, any time between 9:30am and 5:00pm, Monday to Friday. Out of office hours we operate a priority callback service.

By fax  | Fax us on 01634 379463.

By post  | Write to: Customer Services, Popcorn UK Ltd, Unit 1 Invicta Business Centre, Bredgar Road, Gillingham, Kent ME8 6PG.

Website technical problems  | If you are experiencing difficulties placing an order please email us with details of the problem, using the form below and we will try to resolve it as quickly as possible. Alternatively you can contact our Customer Service team on 0844 3577829 to place your order.  

Complaints process  | If you are not satisfied with the level of service you receive online, please do let us know by contacting us as above. If you are still dissatisfied with our response, then please email our Customer Relations Manager paula@popcorn-uk.com or alternatively, write to us at: Customer Services, Popcorn UK Ltd, Unit 1 Invicta Business Centre, Bredgar Road, Gillingham, Kent ME8 6PG. We promise to deal with your complaint fairly and effectively , to acknowledge your complaint within 3 days and provide a likely timescale for resolving it.

Marketing | Please contact our Marketing Manager lisa@popcorn-uk.com

Manufacturers & Distributors | If you have products you feel we may be interested in, please email our purchasing manager simon@popcorn-uk.com

Press | For all press enquirees, please contact lisa@popcorn-uk.com